Returns & Exchanges
At ESR, we stand by the quality of our tech accessories and offer a hassle-free 30-day return policy for all products in their original packaging. Whether you ordered the wrong case size or simply changed your mind, we are here to ensure your complete satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your electronics accessories in their original packaging, ensuring all manuals and components are included to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing